Home首页>Support>Quality & Reliability

Quality and Hazardous Substance Free (HSF) Policy

CXMT is committed to providing high-quality products and services to meet our customers’ needs and expectations. With a deeply rooted culture of quality, we strive to always do the right thing the first time, constantly work to improve our processes and standard operating procedures, communicate with customers in a prompt and effective manner, and create products that meet the expectations of our customers. In addition, we guarantee that our products are free of hazardous substances.

Quality Management System

CXMT has established a comprehensive quality management system to ensure high quality throughout the product lifecycle, including the management of raw material suppliers, R&D for product technology and process innovation and improvement, intelligent and automated factory manufacturing, optimized OSAT and subcontractors, customer satisfaction, and product assurance. In this way, we can fulfill the needs and expectations of our customers.

Supplier Management

  • Supplier evaluation
  • Supplier audit
  • Incoming quality control and statistical process control
  • HSF management

Smart Manufacturing Management

  • Real-time management of device operation data trends
  • Statistical process control system
  • Parameter optimization for manufacturing systems
  • Interception and disposal of risky products
  • Equipment maintenance system
  • Big data yield improvement system
  • Change management

Customer Satisfaction and Product Assurance Management

  • Product quality assurance
  • Shipping management
  • Product reliability management
  • Full traceability
  • Customer quality engineering
  • Quality system and continuous improvement

R&D Management

  • Technology/Product R&D management
  • Compliance review and management
  • Knowledge management

Subcontractor Management

  • Subcontractor evaluation
  • Subcontractor auditing
  • Quarterly subcontractor quality meetings
  • Subcontractor quality requirements

Certifications

CXMT strives to establish international standard management systems. Currently, the following systems have been introduced: ISO 9001, IECQ QC080000, ISO 14001, ISO 45001, ISO 22301, and ISO 27001. Among these, CXMT has already earned ISO 9001, ISO 14001, ISO 45001 and IECQ QC080000 Certification and is working to earn certifications for the other systems.

ISO 9001 Certificate Download PDF
ISO 14001 Certificate Download PDF
ISO 45001 Certificate Download PDF
IECQ QC080000 Certificate Download PDF