Effective date of the latest version: [Last updated: [15 September 2026]]
When you use our services, we may collect and use information related to you. This Privacy Policy aims to explain to you how we collect, use, store, and disclose your information when you access the website of CXMT Corporation (hereinafter referred to as "the Company" or "we") and subsequent updated versions (collectively referred to as "the Platform") via computer or mobile devices, and the means by which we provide you with to access, update, control, and protect such information. This Privacy Policy is closely related to the Platform you use, so please read it carefully.
By using the services provided by the Platform, you consent to our processing of your relevant information in accordance with this Privacy Policy, as well as to the control and protection measures we provide to you.
If a particular terminal, product, and/or service of ours has a separate privacy policy, that separate privacy policy shall take precedence over this Privacy Policy; any matters not mentioned in the separate privacy policy shall be governed by this Privacy Policy. It should be noted that this Privacy Policy does not apply to software, products, or services provided to you by other third parties. If you are redirected to any third-party software, products, or services through web links or other means on the Platform, you will be bound by the relevant agreements, policies, and rules of such third party, and such third party will bear responsibility for processing your personal information in accordance with its relevant agreements or policies.
1 SCOPE OF APPLICATION
1.1 This Privacy Policy applies to the relevant services provided by the Platform, including services such as page browsing and cooperation consultation, as well as technical services provided to you through the Platform.
1.2 It should be noted that, as a user of the Platform, if you use the technical services of the Platform to provide services to your own users, you should agree with your users on a separate privacy policy, since your business data belongs to you.
1.3 The term “information” in this Privacy Policy specifically refers to the information collected in Section 2. This Privacy Policy does not apply to other data that you store in the Platform.
2 SCOPE OF INFORMATION COLLECTION AND USE OF INFORMATION
We may collect your information through methods such as your voluntary submission and automatic recording by the system during your use of our services. Specific situations in which we may collect and use your personal information include the following:
2.1 When you access or browse the Platform and use the services provided by the Platform, in order to ensure the normal operation of the Platform, protect the personal and property safety of you or other users or the public, better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusions, more accurately identify situations that violate laws and regulations or relevant agreements and rules of the Platform, optimize page display effects, and conduct access statistics analysis, we will collect and use your related device information (device type, device model, operating system information, browser type and version, language settings, screen resolution, network type, IP address) and log information (access date and time, accessed pages, duration of stay, source page, click operation records, page error messages, crash information, and server log records). We will record, audit, analyze, and dispose of the collected information as necessary in accordance with the law to achieve the aforementioned purposes.
2.2 When you wish to contact us regarding cooperation, sales, technology, or other related matters, we will collect the information you fill out and submit on the Platform, including your name, title, company, phone number, email address, consulting department, address, the product application/product type you wish to inquire about, the content of your inquiry, the relevant documents you have submitted, and any other relevant information you have submitted on the consultation page. We use this information to contact you, communicate with you, and respond to your inquiries. Certain information may be optional; whether a specific item is required or optional shall be as indicated on the consultation page.
2.3 If we invite you to participate in a survey about our products and services through the Platform, we will collect and use the information you actually filled out and submitted in the survey. Specifics shall be subject to the information you submit at that time.
2.4 If we intend to use the collected information for purposes that are not reasonably related to the initial purposes, we will seek your consent again before such use.
3 USE OF COOKIES
3.1 To ensure the normal operation of the Platform, improve the user experience, and provide necessary security protection, we may use cookies and/or other similar technologies to collect and store relevant information.
3.2 We use cookies primarily to ensure the security and stable operation of the Platform, and to analyze your use of our services, so as to provide you with more thoughtful services. We will not use cookies for any purpose other than those stated in this Privacy Policy.
3.3 You can refuse or manage cookies through your browser settings. However, please note that if you disable cookies, you may not be able to enjoy the best service experience, and some features may not be available to you.
3.4 Information recorded through cookies on the Platform will be subject to this Privacy Policy.
3.5 You may review our Cookie Policy to learn more about the cookies used on the Platform.
4 SHARING, ENTRUSTED PROCESSING, TRANSFER, AND DISCLOSURE OF INFORMATION
4.1 Sharing
We will not share your user information with other organizations or individuals, except for:
4.1.1 Sharing with explicit consent: After obtaining your explicit consent, we will share your user information with other parties.
4.1.2 Sharing under statutory circumstances: We may share your user information externally in accordance with the provisions of laws and regulations, where necessary for the resolution of litigation or arbitration, or as required by administrative or judicial authorities in accordance with the law.
4.1.3 Sharing for the purpose of providing services to you or assisting in dispute resolution: In certain circumstances, sharing your user information is necessary in order to provide services to you or to handle disputes or controversies between you and others.
4.2 Entrusted Processing
We may entrust trusted partners to provide services, and therefore we may entrust them to process some of your user information in order to provide better customer service and optimize user experience. We will only entrust our partners to process your user information for legitimate, proper, necessary, specific, and explicit purposes, and will only allow them to access and use the user information necessary for providing services. Our partners are not authorized to use user information for any other purpose. Currently, our authorized partners include the following types: suppliers, service providers, and other partners. We entrust information processing to suppliers, service providers, and other partners who support our business by providing basic technical services, consulting, analysis, and other professional services. We will sign strict confidentiality agreements and information protection agreements with our partners, requiring them to process user information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
4.3 Transfer
We will not transfer your user information to any company, organization, or individual unless we obtain your explicit consent. With your explicit consent, we will transfer your user information to other parties.
4.4 Disclosure
4.4.1 We will not disclose your personal information unless required by national laws and regulations or with your explicit consent. If we do disclose your personal information, we will adopt security protection measures that comply with industry standards.
4.4.2 As our business continues to develop, we and our affiliates may engage in mergers, acquisitions, asset transfers, or similar transactions, and your information may be transferred as part of such transactions. We will notify you before the transfer, ensure the confidentiality of information during the transfer, and continue to fulfill our corresponding responsibilities and obligations after the transfer in accordance with the requirements of relevant laws and regulations.
4.4.3 We may also disclose your information for the following reasons:
• To comply with applicable laws, regulations, and other relevant provisions.
• To comply with court judgments, rulings, or other legal processes.
• To comply with the requirements of relevant government agencies or other authorized authorities.
• Where we have reason to believe that we must comply with relevant laws, regulations, and other provisions.
• For purposes reasonably necessary to enforce relevant service agreements or this Privacy Policy, safeguard public interests, handle complaints/disputes, and protect personal and property safety or legitimate rights and interests of our customers, us or our affiliates, other users or employees.
• Where you have legally authorized the disclosure.
If we disclose your information for the reasons stated above, we will promptly inform you in accordance with relevant laws and regulations and this Privacy Policy.
5 INFORMATION STORAGE
5.1 Information about you collected by the Platform is stored on the Platform's servers located in Mainland China.
5.2 Generally, we retain your information only while providing services to you, and the retention period will not exceed the time necessary to fulfill the relevant use purpose. However, in the following circumstances, and solely for the purposes related thereto, we may need to extend the period for retaining the whole or parts of your information:
• To comply with applicable laws, regulations, and other relevant provisions.
• To comply with court judgments, rulings, or other legal processes.
• To comply with the requirements of relevant government agencies or other authorized authorities.
• For purposes reasonably necessary to enforce relevant service agreements or this Privacy Policy, safeguard public interests, handle complaints/disputes, and protect personal and property safety or legitimate rights and interests of our customers, us or our affiliates, other users or employees.
6 INFORMATION SECURITY
6.1 We strive to safeguard information against lost, misuse, unauthorized access, or disclosure.
• We use various security technologies to ensure information security. For example, we will use security measures such as multiple server backups and password encryption to prevent information breach, damage, and loss.
• We have established strict management systems and processes to ensure information security. For example, we strictly limit the scope of personnel who have access to the information, conduct audits of such access, and require such personnel to comply with confidentiality obligations.
• We prioritize information security compliance and have obtained numerous international and domestic security certifications, such as the Classified Protection of Cybersecurity (CCSP) Certification, to fully safeguard your information security with industry-leading solutions.
6.2 Please be aware that due to technological limitations and the possibility of various malicious attacks, it is impossible to guarantee 100% information security in the Internet environment, even with the best efforts to strengthen security measures. Please also be aware that the systems and communication networks you use to access our services may encounter failures due to factors beyond our control.
6.3 In the event of a security incident such as the breach of personal information, we will activate the emergency plan to prevent the incident from escalating, report it in a timely manner in accordance with relevant national regulations, inform you of the relevant situation by email, push notification, announcement, etc., and provide you with security advice.
6.4 To more effectively protect your information, we also hope that you can strengthen your self-protection awareness. We will only assume direct economic responsibility for any breach of your personal information that is directly caused by the Platform. Therefore, please keep your information safe and avoid its breach. Unless you deem it necessary, do not provide your personal information to any third party.
7 PERSONAL INFORMATION MANAGEMENT
7.1 You may access, modify, and copy your relevant information while using our services. Ways for doing so will depend on the specific service you use. If you discover that the information we have collected and stored about you is incorrect or incomplete, and you are unable to correct or supplement it yourself, you may also request us to make any corrections or supplements.
7.2 In the following circumstances, you may request the deletion of your personal information by contacting us through the contact details provided in this Privacy Policy:
• The purpose of processing has been achieved or cannot be achieved, or the processing is no longer necessary for achieving the purpose;
• The Company has ceased providing products or services, or the retention period has expired;
• You withdraw your consent;
• The Company violates laws, administrative regulations, or agreements in processing personal information;
• Other circumstances stipulated by laws and administrative regulations.
7.3 You may request to withdraw your consent or change the scope of your consent by contacting us through the contact details provided in this Privacy Policy. Once you withdraw your consent, we will no longer process the relevant personal information. However, the withdrawal of your consent will not affect the personal information processing activities previously carried out based on your consent.
7.4 You have the right to contact us through the contact details provided in this Privacy Policy to request the transfer of your personal information to your designated personal information processor. If the conditions stipulated by the national cyberspace administration department are met, we will provide the means for such transfer.
7.5 When you exercise the above rights related to personal information, we may require you to verify your identity in order to protect your personal information. Please be aware that due to technical limitations, legal and regulatory requirements, or legitimate reasons such as safeguarding information, we may not be able to respond to some of your requests.
7.6 If you have any questions regarding the exercise of the rights set out above or wish to exercise your personal information rights, you can contact us using the contact details in "10 CONTACT US".
8 MINORS PROTECTION
8.1 In principle, the products/services on the Platform are primarily aimed at adults. We generally do not proactively collect or process the personal information of minors. If you are a minor, we recommend that you read this Privacy Policy with your guardian and use our products/services or provide us with personal information only with the consent and guidance of your guardian.
8.2 If we discover that a child’s personal information has been collected without prior consent of the guardian, we will delete the relevant information as soon as possible in accordance with the law, unless otherwise stipulated by laws and regulations.
8.3 If you, as a guardian, discover that a minor under your guardianship has provided us with personal information without your consent, you may contact us through the contact details provided in this Privacy Policy, and we will handle the matter in accordance with the law after verification.
9 UPDATES TO THIS PRIVACY POLICY
We may revise the terms of this Privacy Policy from time to time, and such revisions will form part of this Privacy Policy. The updated Privacy Policy will be communicated to you through announcements on the Platform's pages or other means. If any update to this Privacy Policy will have a significant impact on your personal rights and interests, or if laws and regulations require us to re-obtain your consent, we will inform you and obtain the necessary consent in accordance with the law.
10 CONTACT US
If you have any questions about this Privacy Policy or any other related matters, you can contact us through the "Contact Us" page on the Platform and fill out the feedback form. You can also contact us through the following methods:
Company Name: CXMT Corporation
Registered Address: No. 799 Qide Road, Economic and Technological Development Area, Hefei, Anhui, China
Contact Details: info@cxmt.com
11 APPLICABLE LAWS AND DISPUTE RESOLUTION
The implementation, interpretation, and dispute resolution of this Privacy Policy shall be governed by the laws of Mainland China. If you have any dispute with us regarding the content or implementation of this Privacy Policy, we shall resolve it amicably through negotiation. If the dispute cannot be resolved through negotiation, you agree that such dispute should be submitted to the people's court at the place where the Company is registered for litigation.
